Automobile Sales & Service Appointments

At Kalash Services, we help automobile dealerships and service centers manage their customer interactions efficiently through dedicated appointment scheduling, lead handling, and post-service follow-up. Our contact center team acts as an extension of your front desk—ensuring every inquiry is handled promptly and professionally.

End-to-End Call Handling & Booking

Our agents are trained in automotive terminology and customer interaction best practices. Whether it's booking a test drive, scheduling a routine service, or managing warranty claims, we handle every call with clarity and speed. We also assist customers with reminders, confirmations, and rescheduling to reduce no-shows and increase service bay efficiency.

Personalized Follow-Up and Customer Care

Beyond appointments, our team conducts follow-up calls to ensure customer satisfaction post-visit. We gather feedback, notify customers of upcoming services or promotions, and provide ongoing support that builds loyalty and retention.

Integrated with Your Workflow

Using our proprietary CALL-US platform, we seamlessly integrate with your CRM and calendar systems to ensure real-time booking updates, customer history tracking, and campaign performance reporting. From walk-in tracking to sales lead nurturing, we provide a 360° view of your customer engagement.

Ideal For:

• Car dealerships are managing high volumes of inbound inquiries
• Vehicle service centers need organized scheduling
• Brands running promotional campaigns or customer retention drives
• Workshops looking to outsource customer coordination