WELCOME to Kalash Services “Call-us”

Your Trusted Partner in BPO Solutions

Kalash Services is a full-service business process outsourcing provider (BPO), specialized in Call Center and Contact Center services. Our mission is to be a unique service brand to provide datadriven solutions and premium quality experience in any form of interactions with customers in general.

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Why Outsource to Nepal

Cost-Effective Outsourcing in Nepal

Nepal offers a perfect blend of affordable pricing and high-quality services, making it a wise choice than India and the Philippines. With lower operational costs and access to skilled talent, we provide competitive solutions without compromising on service excellence. Benefit from cost savings and superior performance by partnering with us for your outsourcing needs.

Explore Outsourcing Benefits

State-of-the-Art Contact Center Facilities

Modern Infrastructure for Seamless Service

Our contact center facilities feature an international standard design, providing round-the-clock services (24/7/365) in a spacious, air-conditioned office space with proper acoustics for noise suppression. We ensure security with lockers, access control, and CCTV monitoring, along with food facilities for off-hours work, reliable power backup, and ample basement parking.

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Our Solution & Services

Practical solutions to help your business run smoothly and grow.

At Kalash Services, we offer a comprehensive range of business process outsourcing (BPO) solutions tailored to enhance your operational efficiency and deliver exceptional customer experiences.

Enhance customer interactions with our comprehensive Contact Center...

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Contact Center Solutions

Optimize your workforce with our BPO Human Resources...

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BPO Human Resources & Operations Management

Our Kalash provides a fully equipped, plug-and-play ...

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Corporate Contact Center Workspace

Our expert team offers Software Development Services...

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Software Development Services

Simplify customer support with our Ticket Solution. Our...

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Ticket Solution

Deliver seamless digital experiences with our IPTV Solutions...

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IPTV Solution

Business Service Models

Telesales & Service

Our telesales teams are experts at driving revenue through proactive sales strategies and customer engagement.

Contact Center Management

We provide end-to-end contact center management solutions including Human Resources and Operations ensuring seamless communication with customers while enhancing their experience.

Hospital Appointment Scheduling & Post-Visit Follow-Up

We handle hospital appointment bookings, visit management, and post-visit follow-ups to streamline patient care services.

IT Helpdesk

Our dedicated IT support representatives offer remote technical assistance, ensuring quick resolutions and minimizing downtime for our clients.

Virtual Assistant Services

Streamline your daily operations with our Virtual Assistant Services. Our skilled VAs handle administrative tasks, scheduling, customer communication, and more, enabling you to focus on growing your business.

Automobile Sales & Service Appointments

We provide specialized services for scheduling automobile sales consultations and after-sales service appointments, enhancing customer experience for automotive businesses.

Banking, Financial & Insurance Support Services

We provide tailored BPO solutions for the banking, financial, and insurance sectors. Our services include customer support, transaction processing, claims management, and compliance support.

Business Continuity Plan

CALL-US ensures preparedness for potential disasters by implementing a stable business continuity plan, designed to minimize client impact and ensure uninterrupted operations.

Contact Center Solutions

Absenteeism, resignation, union strike, etc.

Force Majeure

Natural disaster, contagious disaster, etc.

Technical & System Failure

Power outrage, system error, data loss, network interruption, etc.

Data Security

Info leakage, network hijacking, cyber crime, etc.

Join Our Team - Work with Us!

Looking for an exciting career in the BPO industry? Join our dynamic team at Kalash Services, where we offer opportunities to develop your skills and grow professionally in a fast-growing global industry.

Why Kalash Services?

Competitive, Growth-Oriented, & Collaborative Opportunities!

Competitive Salary & Incentives

We provide a highly competitive salary package along with performance-based incentives, ensuring your hard work and dedication are always rewarded.

Career Growth Opportunities

At Kalash Services, we are committed to your professional development, offering clear career advancement opportunities and promoting from within.

Training & Development Programs

Our comprehensive training and development programs are designed to equip you with the skills and knowledge needed to excel in your role and grow in the industry.